If your entry ticket has expired, then unfortunately it is no longer valid for use here at Symbio. I received an entry ticket as a present but it has expired, can I still use it? Entry tickets are valid for 12 months from the date of purchase.If your card has expired and it has been three years since purchase, then unfortunately it is no longer valid for use here at Symbio. My gift voucher has expired can I still use it? Symbio Gift Vouchers & Gift Cards are valid for three years from the date of purchase.How much is entry to Symbio? Please click on the get tickets button to see all prices!.Our hours do not change on public holidays or any other day. We are open every day of the year (except Christmas Day) from 9.30am – 5pm. PLEASE READ THIS PRIOR TO SUBMITTING ENQUIRIES! We can confirm that tickets, gift cards, and bookings, purchased within this period have all remained active, and there is nothing additional that needs to be complete.įor further information, or if you require further support surrounding this matter, please email our Guest Services team at ASKED QUESTIONS: Your personal credit card information is not stored by Symbio Wildlife Park at any stage through the transaction. If you see what is perceived as a refund in your bank account, and/or a secondary redraw, please note that this is the sale being activated again and is not Symbio Wildlife Park taking additional money from your account, nor a cyber security concern. It has been identified there was an issue with our booking system provider whereby all online purchases were incorrectly refunded between the period of 05th December – 25th December 2022. IMPORTANT NOTICE – BOOKING SYSTEM ISSUE (refunded amounts, re-drawn funds)
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